Last updated: November 2026.
When you get a refund
- Your listing never went live. If our team declines a paid listing and you choose not to edit and resubmit it, we refund the full amount.
- Something went wrong on our side. If a payment was taken twice, or taken but no listing was created, we refund the extra or failed payment in full.
Extra posts (add-ons)
- Extra posts bought with a plan can be used for 30 days from the payment. Unused extra posts lapse after that and are not refunded.
- If our team declines a job you posted with an extra post and you don’t resubmit it, write to us and we’ll give the extra post back so you can use it for another role.
- A job posted at your add-on price (paid per post) follows the same rules as any other paid listing above.
When we don’t refund
- Once a listing has gone live, the plan has been delivered, including if you close it early or fill the role quickly.
- Renewals and upgrades that have been applied to a live listing.
How to ask
Write to hello@archcareers.in with your order number (it’s on your receipt and in the Billing section of your dashboard). We’ll reply within 2 working days.
How refunds are paid
Refunds go back to the original payment method through the same payment gateway. Banks usually take 5–7 working days to show them. If you received a tax invoice, we issue a credit note for the refunded amount.